Privacy Policy for WeVisa

Last Updated: August 20, 2025

Introduction and Agreement to Policy

We at WeVisa ("we," "us," or "our") respect your privacy and are committed to protecting your personal information. This Privacy Policy ("Policy") describes the types of information we may collect from you or that you may provide ("Personal Information") when you use the WeVisa website and any of its related products and services (collectively, the "Services"). It also details our practices for collecting, using, maintaining, protecting, and disclosing that Personal Information.

This Policy is a legally binding agreement between you ("User," "you," or "your") and WeVisa. By accessing and using our Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies we do not own or control, or to individuals we do not employ or manage.

Collection of Information

We collect information to provide and improve our Services. The types of information we collect are:

• Personal Information You Provide: We receive and store any information you knowingly provide to us when you make a purchase or fill out any forms. Depending on the service requested, this information may include:
  • Contact & Basic Information: For example; your full name, email address, telephone number, and country of residence.
  • Credentials for Service Access: The username and password for the official U.S. Embassy scheduling portal, which you authorize us to use on your behalf.
  • Identity Verification Documents: Digital copies of government-issued identification, such as passports.
  • Financial Data: Information required to process payments, such as credit card details, which is handled directly by our secure third-party payment processors.
  • Visa Application Data: Any information required by consular authorities for your visa application. This may include sensitive "special category" data which you agree to provide for the sole purpose of completing the application.
  • Information on Third Parties: Personal details regarding other individuals, such as family members, when you are purchasing services on their behalf.
• Automatic Collection of Information: When you visit our website, our servers may automatically record information that your browser sends. This data may include your device's IP address, browser type and version, operating system, and other general usage statistics. This information is used primarily to monitor and improve our Services and is not aggregated to identify any particular user.

Providing the Personal Information listed above is necessary to engage our services. While you have the choice to withhold information, doing so will prevent us from being able to deliver the service you have requested. If you are unsure which information is required for a specific service, please do not hesitate to contact us.

Use and Processing of Collected Information (Legal Basis)

We act as a data controller for the information you provide. We collect and use your Personal Information to:

• Create and manage user accounts.
• Fulfill and manage orders for our Services.
• Deliver the Services you have requested.
• Communicate with you, send administrative information, and provide customer support.
• Send marketing communications, should you opt-in.
• Improve user experience and our service offerings.
• Enforce our terms and policies and comply with legal obligations.

The legal basis for processing your Personal Information depends on the specific context, but typically falls under one of the following: (i) you have given your consent; (ii) it is necessary for the performance of a contract with you (i.e., providing the Services you purchased); (iii) processing is necessary for compliance with a legal obligation; (iv) processing is necessary for the purposes of our legitimate interests.

Disclosure and Sharing of Information

We do not sell or rent your personal information. We may share your information only in the following circumstances:

• With Our Third-Party Service Provider: For the provision of the Visa Application Assistance Service, it is essential that we share your Personal Information with our trusted, independent third-party provider.

  By purchasing this service, you explicitly consent to and authorize us to share with this provider all necessary information required to perform the service on your behalf. This includes, but is not limited to, your contact details, identity documents, account credentials, and any other data you provide for the application.

  This sharing is conducted securely and for the sole purpose of fulfilling the service you requested. While our provider is contractually obligated to protect your information, please refer to our Terms of Service, which clarify that we act as an intermediary and are not liable for the actions or data handling practices of the third-party provider.

• With Payment Processors: We share payment data with trusted third-party payment processors (e.g., credit card companies, PayPal) solely to process payments and handle refunds. These processors adhere to the latest security standards (such as PCI).
• For Legal Reasons: We may disclose your information if required by law, such as to comply with a subpoena or similar legal process, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transitions: In the event of a merger, acquisition, or sale of assets, your Personal Information will likely be among the assets transferred.

Data Retention

We will retain and use your Personal Information only for as long as is necessary to fulfill the purposes for which it was collected. These purposes include meeting our legal and regulatory obligations, enforcing our Terms of Service, and resolving any potential disputes. We will not retain your data longer than is required or permitted by law.

After you update or delete your information, we may continue to use anonymized, aggregated data derived from your Personal Information for analytical purposes, but not in a manner that would personally identify you.

Upon the expiration of the applicable retention period, Personal Information will be securely deleted. Consequently, rights such as access, erasure, and rectification cannot be fulfilled once the retention period has ended and the data has been deleted.

Cookie Policy

This policy describes how WeVisa ("we," "us," or "our") uses cookies and similar technologies on our website. By using our website, you consent to the use of cookies in accordance with this policy.

What Are Cookies?

A cookie is a small text file stored on your device when you visit a website. It helps the site remember your preferences and gather information about your visit.

How We Use Cookies

We use cookies to ensure our website functions correctly, to improve your user experience, and to analyze website traffic. We classify our cookies into the following categories:

• Strictly Necessary Cookies: These are essential for the website's core functionality. They enable actions such as logging into your secure client portal or processing transactions. The website cannot function properly without these cookies, and they are not subject to user consent.
• Performance & Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They allow us to count visits and traffic sources, identify which pages are most popular, and see how visitors navigate the site. This data helps us improve our website's performance. These may be first-party or third-party cookies (e.g., from services like Google Analytics).
• Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization, such as remembering your language preferences.
• Targeting & Advertising Cookies: We may, now or in the future, use these cookies to deliver advertisements that are more relevant to you and your interests. They may be set through our site by our advertising partners (e.g., Facebook, Google) to build a profile of your interests and show you relevant ads on other sites.
• Third-Party Cookies: Some of the cookies on our website may be placed by third-party service providers. These third parties may use the data collected through their cookies for their own purposes, in accordance with their own privacy policies. We do not have control over these third-party cookies.

Your Choices and How to Manage Cookies

You have control over the use of cookies. You can manage your preferences through:

• Our Cookie Consent Banner: When you first visit our site, you can choose which categories of non-essential cookies to accept or reject.
• Browser Settings: You can modify your browser settings to block some or all cookies. However, if you block our Strictly Necessary Cookies, you may not be able to access all or parts of our website.

Email Marketing

We may offer you the option to voluntarily subscribe to our electronic newsletters. We are committed to keeping your email address confidential and will not disclose it to any third parties, except for the purpose of utilizing a trusted third-party provider to send such emails on our behalf. You may choose to stop receiving our marketing emails at any time by following the unsubscribe instructions included in these emails or by contacting us directly. Please note that even if you opt-out of marketing communications, you will continue to receive essential transactional emails related to your purchases and services.

Your Data Protection Rights

In accordance with applicable law, you have certain rights regarding your Personal Information. These rights may include:

• The right to request access to the Personal Information we hold about you.
• The right to request correction of any inaccurate information.
• The right to request the erasure of your Personal Information ("right to be forgotten").
• The right to object to the processing of your information.
• The right to data portability.

To exercise any of these rights, please contact us using the details provided below. We will make every reasonable effort to honor your request in a timely manner.

Children's Privacy

We do not knowingly collect any Personal Information from children under the age of 18. If you are under 18, please do not submit any Personal Information through our Services. We encourage parents and legal guardians to monitor their children's internet usage. If you believe that a child under 18 has provided Personal Information to us, please contact us immediately.

Information Security

We implement and maintain reasonable administrative, technical, and physical safeguards to protect your Personal Information. This includes the use of SSL encryption, data backups, and restricted access protocols. However, you acknowledge that no data transmission over the Internet can be guaranteed to be 100% secure. While we strive to protect your data, we cannot guarantee its absolute security, and any data you transmit to us is at your own risk.

Data Breach

In the event we become aware that the security of our Services has been compromised or your Personal Information has been disclosed to unrelated third parties as a result of external activity (such as a security attack or fraud), we will take reasonably appropriate measures. This includes investigation, reporting, and notification to law enforcement authorities. We will make reasonable efforts to notify affected individuals if we believe there is a risk of harm as a result of the breach or if notice is otherwise required by law.

Changes and Amendments

We reserve the right to modify this Policy at any time. When we do, we will revise the "Last Updated" date at the top of this page. Your continued use of the Services after the effective date of the revised Policy will constitute your consent to those changes.

Acceptance of this Policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Services and submitting your information, you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to use our Services.

Contact Information

For any questions, concerns, or complaints regarding this Policy, or to exercise your data protection rights, please contact us:

• Email: chenvisausa@gmail.com
• Phone: +972553180104